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Frequently Asked Questions


Answers To Common Questions

Read our answers to our customers common questions. Can’t find the answer you’re looking for?

ABSOLUTELY NOT!! There aren’t drink specials in this world low enough for us to cover operating costs and give you 3-4 drinks at our low ticket prices. Most of our bars offer drink specials, but we make no guarantees.

For our Booze and Boos Tours: Yes!! The bars we visit are 21+ and we will NOT make exceptions just because you are “not going to drink”. Our Nightmares and Nightcaps tours are for those 18 and up, however, only those over 21 can drink. And yes, your infant counts as a guest under 18/21 and, therefore, cannot join us on public tours. We can potentially make exceptions for private tours, but those must be arranged in advance, just email ( or 1-8-Ghost-Tour (1-844-678-8687). In some cities, we also offer shorter tours that do not visit bars and are appropriate for all ages.

Our Booze and Boos tours require all guests to be 21+. Some of our bars card at the door and without valid ID, you may not be able to participate. If you can get inside, then it is at the bartenders discretion to let you order alcohol. It is illegal in the United States to serve someone who does not have valid ID, regardless of age!!!

*You will not be reimbursed if you forgot your ID and cannot go inside the bars. If you are, indeed, over 21, then you are a grown up and should be more responsible!

You can, but it would be ill-advised. We will only accept you if the tour is not already full. Also note that on occasion we will contact all guests who purchased tickets to meet at a different location based on special events in the area.

We always recommend checking with your doctor to see if you are fit for a walking tour. It usually covers about 1 mile, but the routes change with the season. We also make 3-4 stops during this time, which may or may not have seating. Some tours visit bars in historic buildings that may not have an elevator. Most of our tours are not recommended for those with mobility restrictions. More detailed information about the difficulty levels can be found in each city’s tour description.

Once you book, you will receive a confirmation email. If you scroll below your receipt, you will find detailed instructions for meeting your guide for check in. If you book your tour and do not receive a confirmation email, be sure to check your spam. We get booted there a lot.

We keep all of our groups small to guarantee a personal experience for every guest. We also offer private tours that guarantee you have your tour guide all to yourself! Use the Private Group Tours drop-down to find more information!

Yes. We tour in all weather, so please dress accordingly. Nightly Spirits will reach out if your tour is not going to run due to inclement weather, so if you don’t hear from us, plan to be there! If you would prefer to reschedule, we must have at least two hours notice.

Not to worry, just call 1-8-Ghost-Tour (1-844-678-8687) and let us know when you think will arrive. We will do our best to catch you up with the rest of the group. Please note that in some cities, it can be very difficult to find the group once the tour has left the first stop, so do try to be on time! No refunds or reschedules will be offered to late guests.

All of our guides are 21+, so we think they can make adult decisions. They really love it when you buy them drinks and it can certainly make them more entertaining! Don’t worry, your guide should never be too impaired to protect you from the spirits!

Unfortunately, no. While we love all furry friends, others on tour may not care to have an animal along and, more importantly, our bars do not allow pets unless they are a certified service animal. If you do have a certified service animal, please contact us so  we can make proper arrangements to accommodate. 

While our guides really love to spend time with all of you every night, most are starving young professionals or college students. So yes, we do allow tips, but only if you had a great time. If you don’t have cash, most of our guides have multiple ways to take electronic payments, or we can add a tip to your booking.

It can be. Are you afraid of the dark??? Overall, our tours offer a scare factor between a Labrador puppy and you losing your phone. We do offer Spooktacular All Ages tours in some cities that can be catered to younger audiences or scaredy cats.

Public tours offer Ticket assurance that can be purchased at the time of booking. It will allow you to get a full refund up to 24 hours before your tour or have the ability to move your ticket to another date, based on availability and fare price difference, for no additional change fee.

Private Tours offer cancellation protection that can be purchased at the time of booking. It will allow you to cancel and receive a refund up to 72 hours prior to your tour time or have the ability to move your tour to another date, based on availability and fare price difference, for no additional change fee.

Once a tour is booked, we guarantee your spot on our limited group size tours, so without the purchase of Ticket Assurance/Cancellation Protection, ALL SALES ARE FINAL. Rescheduling is at our sole discretion and subject to a change fee without Ticket Assurance/Cancellation Protection. Tours are subject to cancellation due to not enough bookings or dangerous weather conditions. In such situations, Nightly Spirits will reach out with at least 2.5 hours notice to offer rescheduling or a refund. *No-shows/last-minute cancellations will be charged the full price and will not be able to reschedule.

Still Need Help?

For any other questions, please write us an email at or call us on 1-8-Ghost-Tour (1-844-678-8687).

Scary Good Deals

10% Off Spooktacular Ghost Walks | Use Code: CLASSBOO10
Valid for all cities. Promo valid from 8/1/2023 – 8/31/2023
10% Off Full Moon Nights | Use Code: BOOMOON10
Valid for all cities & only applies to the following nights:
August 1st & 30th, 2023
September 29th, 2023
October 28th, 2023